
This is in addition to general bug fixes. If you are still having issues, go to this HP Support page for a full list of webcam troubleshooting options.An exciting update is rolling out today for the GoPro Webcam experience! Starting today, the Windows GoPro Webcam desktop application has graduated from beta join mac OS as v1.0. Repeat the steps in the first part of this webpage and your webcam problem should now be resolved.

If you are still having issues, then you may need to update, or reinstall the webcam drivers, as explained below. Hopefully this has resolved your issue and you are now able to partake in video calls.

Once you have done this, open the respective app that you want to use your webcam with and then try again.
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If you are opening an app, such as Skype, Zoom or Microsoft Teams with the intention of using your webcam, but you cannot get the webcam to work, you may not have successfully configured your webcam. If you do not see an image, you can try troubleshooting to see if this explains the problem, if not, proceed to the next section. If this is the case then your camera is working. Once you have opened the app you should see an image. To find the Camera app, go to the search box on the taskbar and search for Camera.

This app comes pre-installed on all Windows 10 computers, and is also available to download from the Windows Store here. A simple test to see if your webcam is working correctly is by going into the Camera app.
